Resume

PROFESSIONAL HIGHLIGHTS

• 12 years sales experience including phone sales, outside sales, door-to-door sales, marketing, and defensive sales
• Self Motivated and self driven
• Maintained in top 10% of every sales position
• Based most of my business on referrals from personal and business contacts
• Presented various products to groups of consumers and decision makers
• Maintained 99% customer service level as a loan officer
• Over 30 awards for customer service and compliance

PROFESSIONAL EXPERIENCE

• Inside Sales / Customer Development – GoDaddy, Gilbert, AZ (2009- Current)
  • Develop and improve relationships with current customer base
  • Consult new and existing customers on additional products and services to help their bottom line
  • Solve website technical issue and troubleshoot any issues
  • Provide technical support for all customers of GoDaddy
  • Certified in Hosting, Domain and Web Building Software
  • Maintained in top 20% of over 800 representatives
  • Promoted to Customer Development Team
  • 95% Customer Service Rating from contacted customers
• Account Executive (Outside Sales) – Transcend Broadband, Casa Grande, AZ (2008 – 2009)
  • As a team broke the sales records 3 months in a row
  • Personally increased company’s annual reoccurring revenue by $54,720 in only 3.5 months
  • Setup successful events at local businesses to promote joint growth
  • Marketed door-to-door until referrals became adequate to exceed goals
  • Worked independently from home to exceed company expectations
• Loan Officer (Professional Sales) – Desert View Mortgage, Queen Creek, AZ  (2007 – 2008)
  • Presented loan programs to target market of realtors and brokers
  • Worked with personal referral base to build customer base
  • Relied exclusively on own marketing and referrals
  • Source of answers for many loan officers in my company

• Loan Officer (Professional Sales) – DR Horton, Phoenix, AZ (2005 – 2007)
  • Closed 60 Million in loans in less than 2 years
  • Trained many new loan officers
  • Managed an average pipeline of over 80 loans
  • Closed at most 22 loans in a month and averaged 9 per month
• Enrollment Counselor (Phone Sales) – University of Phoenix, Phoenix, AZ
  (2003 – 2005)
  • Maintained in the top 10% consistently
  • Provide professional educational advice to prospective students.
  • Averaged at least 100 calls per day and 3 hours of talk time
  • Sold over 2 Million in tuition per year.
• Caretaker – CPES, Mesa, AZ(2001 – 2003)
• Missionary (Volunteer) – LDS Church(1998 – 2000)
• Computer Technician – Honeywell(1997 – 1998)

ACKNOWLEDGEMENTS

• Completed Tom Hopkins Sales Seminar Training
• Financial Clerk for LDS Church (current volunteer)
• Eagle Scout
• Member of Big House (Casa Grande referral network)
• Completed Bachelors courses in Business Management, Business Systems, IT Project Management, along with about half of Bachelors of Science in Information Technology